The way the Road User Charge is collected at the Dartford Crossing has changed. A new remote payment system has been introduced and there are currently significant works to change the road layout and operation of the Crossing.
The scheme, known as Dart Charge, launched in late November 2014 and means the road user no longer pays at the barrier. Instead payment is made online, over the phone, via a Payzone retail outlet, or by post.
It is still free to use the crossing between 10pm and 6am and the local residents discount scheme has continued. Existing DART-Tag Customers have been able to transfer their accounts easily, and have been contacted by the new charging provider, eMovis.
The new system has helped to reduce congestion and ease traffic flow at the Crossing.
Connect Plus Services, responsible for managing the infrastructure and construction works, has enabled Dart Charge to go live. We have managed the installation of the new charging equipment and signage, the removal of the old charging booths and the reconfiguration of the road layout.
To improve the day-to-day operations of the Crossing, changes have also been made to the way that dangerous goods and over-sized vehicles are processed and directed through the Crossing
As part of these changes, a new, innovative system of detectors, traffic signals and barriers, known as a traffic safety system, has been installed on the northbound A282, prior to the Dartford Tunnels. This system identifies non-compliant vehicles, and filters them away from the Crossing to ensure the safety of the tunnels, whilst minimising delays to other Crossing users.
Connect Plus Services was responsible for the main construction works to deliver the large-scale physical changes at the Crossing.
These were significant road works and inevitably had impact on journeys through the Crossing. They were planned to minimise disruption for road users.
To sign up for a Dart Charge account, click here